Here, There, and Everywhere! “Parketing” Tips for Your Vehicle

This guide will review our top tips to maximize your vehicle wrapping so you can take your practice on the road in style!

Studies from 2016 reported that approximately 15.9 million Canadians[1] and 128 million people in the United States[2] commuted daily to work in a personally owned vehicle. According to the AAA, it is estimated that one car advertisement can reach up to 70,000 impressions a day[3]. Wow! With those kinds of numbers and a sizable portion of those commuters spending an hour or more in their car, marketing on the road might just be your best chance at reaching a large audience without spending exorbitant amounts of money on marketing.

But how do you best catch the eye of the average driver? What info do you want to get across to a potential patient in that brief moment? How do you communicate that info effectively when you only have a captive audience for mere seconds?

Be Clear and Concise with The Contact Info Displayed on Your Vehicle

Choosing what info you want to get across in that short time is pivotal. Make sure your logo, phone number, and URL are visible to drivers on all sides so no matter where in traffic you are drivers know where to reach you.

Make Your Vehicle Stand Out from the Crowd (and Traffic)

While there’s nothing wrong with a simple sticker printed of your logo and stuck on your rear-view window, there’s a high chance you may drive past a potential patient before they have time to notice it. Simple stickers are as forgettable as they are understated.

To really maximize the potential effectiveness of vehicle wrapping, you need to think bold! Bright colors from sunroof to wheel well, roof-mounted sculptures, and both URL and phone contact methods all contribute to a far more memorable traveling billboard experience. With such a small window of impact, you gotta go all the way!

Tell a Story with Your Vehicle Wrap Design

You may only have a few seconds in the eyes of a fellow driver unless you’re stuck in a traffic jam, so you want to get noticed and be memorable.

Utilize bold colors and whimsical characters that set a scene. Include a silly joke to really stand out, like this poor octopus and his frightened crab friend, trying to drive with a broken steering wheel.

Match Your Vehicle Graphics and 3D to Your Office Theme

We might be biased, but when you incorporate your practice theme into your wrapped vehicle, it’s a home run – especially if you have external decor already!

If your community is already driving by the curious safari-themed building everyday, when they see a smaller version cruising down the highway, they know exactly where you’re going. It might even remind them that oh yeah, they’ve been wanting to book an appointment for a while!

Take advantage of what you already have and continue to encourage brand awareness by theming your vehicles with just a taste of what they’ll see if they visit in person.

Take Your Wrapped Vehicle to Trade Shows and School Events

Use your vehicle to grab attention at events. Community fairs and markets are a great place to set up a booth and offer advice for parents or brushing demonstrations for kids. Your vehicle can be used as an eye-catching sign or as a fun photo op for families to draw them to your booth.

Drive Your Themed Vehicle in Local Parades

A colorful and fun vehicle is an instant parade float.

Blast some tunes on your radio, find some volunteers to wave enthusiastically from the windows, and have branded toothbrushes or goodie bags to hand out to the crowds as you pass by.

Finally, Don’t be Afraid to Just Park

If you have a quick commute to and from the office or put your gorgeously wrapped vehicle in a covered garage, you may not be utilizing your traveling billboard to its full potential!

We highly recommend choosing a populous community or main city road to park your vehicle during the day. Think of it like a bus bench or lawn sign – but you don’t have to pay for the space!

If your city releases census data, try and find communities with your target demographic to park your car. Not only is it a constant reminder of your practice, but it also reminds them that you’re local and trustworthy.

Bonus items to add include brochure holders which are cheap, easy, and can hang out your windows with info for curious passersby to take.

Pro tip: Run social media contests around your vehicle. Park your traveling billboard, take a photo, and ask people to guess where you are for a chance to win a prize and drum up more social media engagement, likes, and shares!

Want to see more examples of IDS designed car wraps? Check them out here!

If you’re ready to get your vehicle decked out for your practice, reach out to one of our Creative Consultants today! Let’s get this show on the road.


[1] StatCan

[2] Statista

[3] Signs.com The Benefits of Car Advertising

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Say Cheese! Playful Photo Op Inspiration

The ultimate investment in both marketing and office appeal, a photo op is the perfect way to make a huge impact in your community awareness.

Unique and fun, a photo op combines form and function by injecting instant playfulness into your space while also working 24/7 to market your brand. But what type works best for your practice? And what more can you do with your photo op once you have it? We’ll explore the answers to these questions and more by examining one of IDS’s favorite additions to any office.

But first and most importantly…

What is a photo op?

A photo op is anything that is eye-catching and lends itself to selfies and sharing with friends or family. At IDS, a photo op is a sculpture or wall mural that is designed to encourage photos. Think posing animals, hole cutouts for guests to put their faces through, or murals with signage that advertise a clinic name or logo. 

Photo op to promote your business.


Why should you add a photo op to your office decor?

The first and most obvious reason is the undeniable fun that a photo op brings to an office. If you want your practice to be known for its friendly atmosphere, nothing says ‘playful’ quite like a smiling turtle greeting guests as they approach your front door.

Second, the marketing value found in photo ops is second to none.

Picture this: A young child just finished she dental checkup, and she has no cavities! Smiling and excited, her mom asks to get a picture of her with the surfboarding pug photo op in the reception area. The pug is holding a sign with your practice logo on it – and when that mom proudly posts the picture of her happy daughter all over social media, her network of parents take note.

Photo op for customers to promote your business on social media.

The stress of doctor or dentist appointments is top of mind for all parents, and suddenly they see a solution posted by their trusted friend or family member. Your brand is instantly catapulted in front of an entire audience of potential patients, and they already have the ultimate stamp of approval. A photo of a smiling child post-checkup shared to a network of other parents is the holy grail of social media marketing.

This is the true value of your photo op in action. They are the perfect marketing employee – they never stop working for you, and they work for free!

There’s no one way to do a photo op, so we’ll explore everything from giant sculptures to friendly cartoon animals that’ll have parents begging their kids for just one more picture. Our photo ops are specifically designed to be irresistibly fun to kids, and equally irresistible to parents who can’t wait to snap a photo and share it with the family.


Explore Different Types of Themed Photo Ops

Bench Photo Ops

Casual and comfortable, bench photo ops are a great way to really get your patients shoulder to shoulder with your office mascot.

Photo op with logo for customers to promote your business on social media.
Photo op with logo for customers to promote your business on social media.
Photo op character in a medical office.

They can be placed indoors or outdoors, and are a great option for guests with mobility challenges who may not be able to pose beside a free-standing sculpture. Put your arm around a friendly fox and her baby, or read along with a safari flamingo.


“Sit-in” Photo Ops

Photo ops don’t always have to be animals or mascots that you stand with – they can also be interactive play pieces!

Photo op character in a kids play area.

“Sit-in” photo ops are created specifically for kids to… you guessed it! Sit inside! Children won’t be able to resist crawling in the driver’s seat of a jeep mid-safari expedition or explore a colorful fair-ground snack stand. These photo ops play right into the imagination of a young child and make both great pictures and play places to pass the time pre-appointment.


Large Scale Photo Ops

Patients will say OMG the moment they see your gigantic (and very photogenic) sculpture!

These are the photo ops that patients and even passersby won’t be able to resist posting on social media. The playfulness is simply unforgettable, and the gargantuan size will be easily communicated through photographs with a smiling child standing beside it for comparison.


Posing Photo Ops

These interactive photo ops bring patients right into the action with immersive environments parents and kids can’t resist!

These sculptures feel more like part of a theme park than a photo feature in a dental office – and what a great shot for the social media feed!


Face Cut-out Photo Ops

Another great and playful photo op option to bring your patients on board with your branding is head hole sculptures or wall cutouts.

Any child (or parent) can proudly announce what an amazing experience they had at your practice while also creating a hilarious memory. Who would’ve thought you could have so much fun at the dentist?


Tip: Use accessories, signs, and social promos to make the most of your photo op.

So, you’ve got the photo op installed. People are loving it and it’s brought new life into your practice. How do you take advantage of it? The possibilities are endless, but here are our top 3 ideas.

1. Create a social media campaign with prizes. For example, when people take photos with your photo op and tag you on the social media channel of your choice, a random winner is chosen and given a free checkup, or perhaps another gift. It’s a free promo all over social media!


2. Include signage with different phrases that suit your practice. Allow kids to proudly advertise Cavity-Free Today!, Had a Great Appointment!, or I was Brave Today!.

For an optometry office, try a sign that says New Glasses Day! or My First Pair of Glasses!.

If you own a medical clinic try, I Was Vaccinated Today!, I Got a Shot Today!, or I’m Feeling Better! for children to pose with.

3. Do cross-promotion with other local businesses. Bring the local health food store staff or neighboring orthodontist in to take photos with your sculpture and create a long-lasting connection in your community.


Want some tips on the best ways to utilize a photo op? Check out 5 Tips for Getting the Most Out of Your Office Photo Op

For more inspiring photos of photos ops in dental and medical offices, check out Themed Photo Opportunities

Ready to get a photo op of your own? Connect with one of our amazing Creative Consultants today to learn how you can get your own unforgettable sculpture!

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5 Ideas to Add Creativity to Your Dental Practice Digital Marketing

The secret to successful dental practice marketing is more than just the flash and fanfare of one single eye-catching campaign. Yes, bright colors and bold text are vital to grabbing people’s attention, but a truly great dental practice marketing campaign requires more than just a few social media posts.

Common Mistakes

Take a look at most dental practice marketing content and familiarize yourself with the competition. You might notice a few repeated things if you look with a critical eye.

  • It’s feature-heavy, meaning it suffers from “-est syndrome” (think greatest, latest, best, etc.)
  • It’s often loaded with dental jargon. Your colleagues will love it, but the public? Not so much!
  • It’s crowd focused, not individual focused. The text reads like you’re speaking to the masses instead of being too “you” – writing to the reader.

Those three observations alone are the relative norm for dental practice marketing. While this may not be the case for all practices, most could improve their marketing with a focus on:

  • Benefits over features.
  • Content that’s conversational.
  • Speaking to “one” person, making the text feel more personal.


Rethink Your Creativity

What ties together these three fixes? A focus on being yourself! The key is positioning your dental practice marketing in a way that feels unique and personal.

While it may seem like common sense, it takes some major courage to step away from the crowd and try something new and different. Sure, it’s easy to use templated marketing strategies and follow how-to guides line by line but if you want long-lasting results you need to get personal. These are for the offices that want more than one-and-done visits. You want long-term referrals from devoted patients!

There’s so much dental practice marketing “noise” out there, that it is essential to carve out your niche in the industry with personal touches. This need is also incredibly timely.

COVID-19 changed the marketing game for us all over the last year and a half, as well as the way dentistry is done. Stop us if you’ve had these conversations with your team this year.

  • “We have to start doing dentistry differently.”
  • “We need to find new ways to engage with our patients.”

Sound familiar? Not only have you had to make major changes over the last few months, but you’ve also had to evaluate the best way to appeal to the public need and desire for dental services. With all these changes in the marketing sphere and our world at large, it’s safe to say we’re in a new era of dentistry.

How do you use that to your advantage? Let’s focus on a few core ideas!

SOME BASIC YET CREATIVE DENTAL PRACTICE MARKETING IDEAS

Idea #1: Add Some SEO Muscle to Your Dental Practice Website

It’s not an over-exaggeration to say that your practice’s website is perhaps the most important tool in your marketing toolbox. Now more than ever, your website is the first thing a potential patient will ever see or know about your team – however, setting up a website is more than just purchasing your domain (as much as we wish it was that easy).

You have to optimize! If you’ve heard the term SEO (search engine optimization) before, then you know the tip of this marketing iceberg. It’s part – but not all of a healthy website.

Optimizing your site requires some serious creative thinking.

  • See your website as an entire usable platform rather than a simple IP address on the internet.
  • Maximize your website environment just as much as your office environment. Just like your in-person space, your website is where people and patients connect, interact, and engage with your services. Take the same time and care with your website as you do with your office.
  • Offer free downloadable content and resources to your website for your existing and potential patients, just as you would have brochures in your office. Name the content after key search words that patients would be searching for online.
  • Have a FAQ or question and answer area that you can fill with SEO-friendly keywords along with helpful info for your patients.
  • Write a blog full of useful knowledge and keywords to help your website rank higher in searches.


Idea #2: Constantly Evaluate Your Web Design

Evaluating your site is where your creativity can be applied!

  • Design your website around visitor appeal. 90% of web based users form their opinion about a website based on design, so this step is critical[1].
  • Make sure your site is uncluttered and easy to navigate. Is the phone number and address easy to find? Is there a big call to action directing patients to book an appointment? Make the most important info the most obvious and easy to find.
  • Confirm that your site is up to date with both desktop and mobile capabilities. Google will penalize a website that is not optimized for mobile and you will not rank highly in searches. 

Remember! 38% of site visitors will click away if the website design is difficult to navigate or looks unappealing[2].



Idea #3: Engage Your Site Visitors and Current Patients with Patient-relevant Solutions

  • Before you create and publish content, ask yourself: is this useful to my patients? This will help you answer real questions and solve common problems a regular visitor may have about their oral health.
  • Add an online scheduling portal. This addition is time-saving and convenient and will make appointment requests easier than ever. Eliminate all the barriers you can!
  • Give your readers a reason to care about oral health benefits with attractive images and fun video content. Visual media is powerful so be sure to use it to your advantage!
  • Provide patients the opportunity to securely make payments, request prescriptions, and complete necessary appointment forms online.
  • Increase visitor and patient communication access with real-time chat and messaging apps built into your site.
  • Add or update your Google My Business profile to give the public and patients another online access point.


Idea #4: Define Yourself as an Industry Leader with a Dental Blog

Fresh, useful content published on a routine schedule will set your dental practice website and marketing apart from your competition.

Why?

Creating original content takes time that many other practices are unwilling to invest. While it may seem daunting, the long-term payoff is worth your investment! Coming up with topics to write about is the biggest roadblock for many practices. Be creative and leverage these blog content ideas:

  • Confront current events, myths, inaccurate data, and the numerous assumptions about dental care. Search newsfeeds, popular opinion articles, etc while bringing your own expertise to the narrative. People love relevant content – so keep on top of the news!
  • Share tips on routine dental topics like whitening, brushing, or flossing. Look for a fresh angle or technique on each and give your website visitors something they can use to improve their health or lifestyle.
  • You’re the expert, so make a FAQ section! Answer common and routine questions that the public and your patients are often searching for or asking about.


Idea #5: Make Friends with Your Community on Social Media

Social media is the modern day gathering place. Not a moment goes by that your “audience” (you included) isn’t checking one or many social media channels.

Facebook, Instagram, Twitter, Tiktok, Youtube, Reddit… The list goes on! It’s where people go to hang out, read their news, form opinions, show off their skills, communicate, comment, and generally interact with each other in our modern world.

Using social media in a creative way needs to be a major factor in your dental practice marketing. Your patients are online, so you need to be too if you want to maintain a lasting, relevant connection.

  • Use your fresh blog content (or a newsletter) and provide teasers on your practice’s social media feed. This will draw your community back to your website.
  • Post attention-grabbing statistics, visuals, infographics, or short videos. We are a visual species, so take advantage of it!
  • Tell a compelling dental success story using “before and after” images of a client.
  • Encourage more dental reviews for your practice by sharing recent positive testimonials.
  • Host Facebook “live” events on specific dental topics.
  • Show your local community vibe by sharing local milestones, events, and more. Remind your patients that you’re a part of their community.
  • Let your social media community see the real you by posting team pictures and videos.
  • … And that’s just a start!


As you create, never forget:

Your desire for long-term patient loyalty should be the engine that powers your dental practice marketing creativity.

Check out these related resources to generate ideas and create a dental marketing strategy for your practice:

3 Reasons Why Your Dental Practice Should Pivot to Digital Marketing

The Best Dental Marketing Tactics and Strategy

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to a magical patient experience.

[1] Statistics on User Experience

[2] Web Design Statistics

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How to Create a Dental Newsletter That Deepens Patient Relationships (and Their Trust)

How can you build influence and trust amongst your patients when they only come in once or twice a year for a cleaning? By utilizing email marketing that includes your valuable expertise, of course!

Staying front of mind via a dental newsletter will help nurture your relationships with your current patients. By providing valuable content, their trust in you as a provider will deepen.

INVEST IN YOUR CURRENT PATIENTS

While the majority of your marketing spend list probably includes new patient acquisition, don’t overlook your current patient base!

Your patients have already given you their consent to contact them because:

  • You’ve already treated them.
  • You’ve established trust.
  • You’ve answered their questions about dentistry.
  • You’ve provided a solution to their dental issues.
  • You’ve formed an emotional connection with their oral health goals.

Your current patient base is full of opportunities to encourage lifelong dental health, not just dental appointments for emergencies.


HOW A DENTAL NEWSLETTER BUILDS AND SUSTAINS PATIENT TRUST

You rely on patient trust for referrals and ongoing loyalty to your practice. Patients trust your expertise as a source of useful information about their oral health and related lifestyle.

Consider these examples:

A Dental Newsletter Provides Consistent Marketing

Content marketing works because it creates a long-term connection. It beats an often costly, one-and-done marketing campaign.

Again, patients have given you permission to communicate with them. You can use that permission to create and deliver useful content to maintain the relationship outside of appointments.

A Dental Newsletter Preserves Inbox Trust

They’ve said it’s okay to communicate with them, but NOT spam them. Preserve your patients’ trust by emailing valuable content, like:

  • Tips for good at-home oral hygiene
  • Blogs about popular/interesting topics, like teeth whitening or the value of braces
  • Brushing calendars for kids
  • Good food for oral health
  • Appointment reminders or follow up
  • Patient loyalty rewards
  • and more!

A Dental Newsletter Creates an Influential Connection with Your Patients

Face-to-face communication is preferred during appointments and consultations, but what about those weeks or months between appointments? Your dental newsletter keeps them connected with your expertise (and practice) until their next visit.



HOW TO CREATE A DENTAL NEWSLETTER THAT KEEPS YOU CONNECTED WITH YOUR PATIENTS


1. Theme It!

Brainstorm all the themes that come to mind about dentistry. Include those “seasonal” or monthly themes that occur annually.

For example, since we’re on the subject of “seasons” and “months”, you could build your publishing themes on a quarterly timeline.

  • January to March “New Year…New Goals” themes: Promote annual examinations and check-ups. Encourage consideration of treatment that has a longer timeline such as orthodontics or dental implants.
  • April to June “Spring” themes: Build on the “new beginnings” vibe. Direct attention to cosmetic dentistry for feeling more confident at weddings, reunions, and vacations.
  • July to August “Summer” themes: Encourage relaxation and good oral health habits. Cover back to school preparations with general dentistry, ortho follow-ups, dental examinations, fluoride, sealants, etc.
  • September to December “Fall” themes Focus on the holiday season and end-of-year. Share tips for taking advantage of unused insurance benefits. Promote cosmetic dentistry for holiday parties. Remind them to complete unscheduled treatment.

2. Curate It!

Topic ideas can be a challenge, so curation is a good place to start.

Curating content is about scanning relevant sources for useful information. It’s information you can turn into a topic or theme for your dental newsletter.

  • Search content around dental topics your patients ask questions about. Provide answers via your dental newsletter.
  • Scan social media feeds for what’s trending – especially on topics or questions that involve health, wellness, oral health trends, or controversial topics (you can provide helpful insight about).

Curation is about being socially aware. Use your dental newsletter as a platform to build your influence among your patients and subscribers.

3. Promote It! (Without Being Salesy)

First and foremost – a dental newsletter is content based. Sure, you can promote your services or a current offer but lead with valuable content first!

Remember to keep any promotional emphasis natural, conversational, and somewhat connected to your newsletter theme. You want to maintain the integrity of your dental newsletter and not make it a deal-of-the-month promotional tool.

  • Lead with a theme. Stay in context if you want to promote a specific treatment or procedure. For example, if you’re on a cosmetic dentistry theme close the newsletter with a compelling teeth whitening promotion, etc.
  • Give readers an opportunity to respond. A strategically placed CTA (call to action) like “Click Here” or “Read More” will compel a response if the reader chooses.

Above all, your dental newsletter is about consistent communication. It’s a strategic way to stay front-of-mind while building patient relationships around your expertise.


BUILD YOUR INFLUENCE AND CREATE LIFETIME PATIENT LOYALTY

Content that connects will ultimately be the result of leveraging your patient conversations and communication.

And remember – it’s not about a one-and-done tactical approach. The best strategies (like a dental newsletter) create lifetime patient value: loyal patients who trust you for solutions to problems and answers to questions.



Check out these related resources to generate ideas and create a dental marketing strategy for your practice:

Why You Should Have a Blog on Your Dental Website

3 Reasons Why Your Dental Practice Should Pivot to Digital Marketing

How to Get More Patients in Your Dental Office (And Create Long-Term Loyalty)

Contact Imagination Design Studios (IDS) to get started transforming your dental patient experience from a mundane to magical.

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3 Reasons Why Your Dental Practice Should Pivot to Digital Marketing

Pivot – that word has been used a lot in 2020, but we’re not talking about maneuvering a couch up your apartment complex’s stairs with Friends! We’re talking about pivoting your marketing strategy for your dental practice to include digital marketing.

So, why should you shift away from your traditional dental marketing to include more digital plays?


1. IT’S HARD TO ARGUE WITH DATA

Gone are the days of relying on Yellow Pages ads and billboard displays. Up to 85% of consumers rely on the internet, whether through a Google Business listing or a social media page, to find a local business. Can you remember the last time you used a phone book for something other than a handy paperweight?

Radio advertising can be cost-prohibitive due to an overcrowded ad space, unless your ad really stands out. Then, when you consider the high percentage of people streaming music on their smart devices, they probably aren’t hearing mainstream radio ads anyway.

As for direct mail, you can miss an entire younger demographic who live online or only check their mailboxes once a month to recycle their “junk” mail.

Digital marketing is the new age billboard. Digital ads stream 24/7 at a lower cost investment than most traditional marketing approaches. The benefits of digital advertising stand out immediately:

  • Larger audience reach.
  • Targeted messaging to specific demographics.
  • Easily change your messaging on the fly to improve audience response and engagement rates.


2. TYPES OF DIGITAL MARKETING CAMPAIGNS

There are many types of digital campaign strategies, so you’ll have to determine which one is right for your business. The most common digital strategies are:

  • Pay-per-click ads – position your business on search engines and business directories where people are actively searching for your services
  • Display ads – create awareness when people visit local news websites, streaming services, etc.
  • Targeted/re-targeted social media marketing – share useful information and stay front-of-mind in social timelines and news feeds
  • Automated marketing / Email marketing – share relevant reminders and information with patients who haven’t visited your practice in awhile or who are inactive

Let’s test a digital ad strategy out with a real-life scenario!

There is a family in the town next to yours (or in the same city) that is frustrated with the care or experience they’re receiving at their current dental office. They’ve been thinking about switching to a new provider for a while now and may have done some preliminary searching online. Thanks to things like browser cookies and search history, your ads will now start to target them! There is a good chance they’ve never heard of you before seeing your ad, but thanks to the specific targeting parameters you used, they’ll start seeing your name appear on their social feeds.

After seeing your ad(s) peppered throughout their timelines, they might pick up the phone or create an appointment online at YOUR practice instead!



Pretty cool, right?


How Much Does Digital Advertising Cost?

By now, I’m sure you’re now curious about the cost of an ad like the one in the example. The good news is that you create your own budget! That budget will help determine when and how often your ad shows up. You can get an analytic breakdown on your social or search engine ads to show how much you’re paying per person who has interacted with your ad – known as cost per click.

It will also show you how often your ad has been viewed in a feed – aka the number of impressions. Your cost-effectiveness will rely on how well you rank on specific search phrases as well as how targeted you make your ad campaign. Once your budget is used up, the ads stop rolling until you replenish your budget.

If this all sounds a little confusing, it’s okay, because digital marketing is a brave new frontier!

There are plenty of marketing specialists and social media experts you can hire that will help you with all your planning and execution. They will ensure you are using your budget appropriately by targeting the right markets with the right messaging at the right time.




3. DIGITAL MARKETING OUTPACES TRADITIONAL MARKETING

Digital Marketing Produces Fast Returns

The best part about digital advertising is that you can see in real time how effective your advertising dollars are being used, or ROI. Sure, traditional channels such as radio, television, and local newspapers create awareness about your practice, but you will likely not experience an immediate revenue boost.

You’re investing a large percentage of your marketing dollars when it’s likely only a few people are searching for a dentist at the moment your ad hits the airwaves. Traditional marketing is great for establishing brand awareness, but incorporating digital marketing will create sustained awareness.

Sustained awareness will lead to more patients, which means more revenue for you.


Digital Marketing is Relevant

Offline advertising can have a short shelf-life. Imagine investing a substantial percentage of your budget in a campaign to discover that your narrative is outdated before it’s even delivered.

Change happens fast in today’s culture, and the pace of change is often unpredictable. A digital marketing strategy is customizable, so you can pivot your tactics when necessary to make sure your campaign is evergreen and relevant. This adaptability gives you a huge advantage when targeting your campaigns.

Traditional advertising also has a very broad reach, but it isn’t as targeted as digital marketing can be. Running a radio or TV ad for your dental practice will reach a number of different demographics each time, such as:

  • Non-patients who aren’t even looking for a dentist.
  • Non-patients who might be looking for a dentist.
  • Those who are already current patients of yours.
  • Those who are satisfied with their current dentist.
  • Inactive patients who haven’t scheduled in your office in a while.


Digital Marketing Creates and Nurtures Relationships

People have dentistry on their minds routinely in some form or another. They could be thinking about a toothache while brushing or be reminded that they want whiter or straighter teeth.

Whatever their dental issue is, they will almost reflexively search online for a related answer to their question or a solution for their problem.

Employing a digital marketing strategy allows you to be a front-runner to help solve their problem.

Organic, targeted online content also gives you an advantage. When people search using questions about a particular issue, your website/blog content (if it’s adequately crafted) will appear in their search feed.

The more frequently you publish content, along with the relevancy and quality of your content, the better your organic digital strategy will be. That’s the power of digital content!

Not sure where to start with a blog or original content for your website? Try some of these examples:

  • Publish content that answers the questions and solves the problems online searchers are looking for.
  • Attach value to your content using a relevant promotion or a resource (i.e. an ebook, etc) that further helps them with answers and solutions.
  • Link your content within your email communications and on your social media channels.
  • Nurture the relationships built around your content with consistent “touches” that help you stay connected (i.e. automated email, social media posts, surveys, etc).

Digital marketing has the staying power that many traditional marketing approaches do not. It’s a pivot that can and will increase your ROI.

If you are interested in more dental marketing strategies, you can check out our list of key strategies that you can use to help with your dental marketing.

THE BEST DENTAL MARKETING STRATEGIES CREATE LIFETIME PATIENT LOYALTY

Check out these related resources to generate ideas and create a dental marketing strategy for your practice:

How to Get More Patients in Your Dental Office (And Create Long-Term Loyalty)

The Best Dental Marketing Tactics and Strategy

Key Strategies to Jump-Start Your Dental Marketing

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to magical patient experience.

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The Best Dental Ads and Why They Work for Patient Attraction

Dental ads! For many they can be a necessary after-thought. But the best dental ads and why they work are the result of intentional creativity.

It’s not to say that all effective ads are merely creative. In fact, overdone creativity can actually work against ad success.

Here’s what we know about the best ads – generally speaking.

In the dental industry, like other industries, you’re aware that a well-crafted ad can be leveraged to attract new patients and retain current ones.

Here’s why:

”Businesses make an average of $2 in income for every $1 they spend in AdWords. Display advertising has proven to increase traffic to websites by 300 percent.”

But don’t be biased that it’s all about the use of AdWords or display ads. Generally speaking, the best ads contain:

  • Compelling imagery
  • Benefit-focused copy/content


SOME OF THE BEST DENTAL ADS AND WHY THEY WORK FOR PATIENT ATTRACTION

1. A serving of the unexpected with a side of benefits.

An Instagram post by Grand Street Dental was created to promote their Invisalign® services. It focused on the emotional decision associated with getting metal braces.

The ad’s image featured a fork with crooked tines. The unexpected symbolism: crooked teeth.


An Instagram timeline scroll on their feed would naturally compel a comment like, “there’s a fork!” Strategically, the copy/content that follows makes no mention of the obvious “fork-in-the-road.”

It does, however, create a compelling case for the benefits of straight teeth over crooked (aka the fork) teeth.

The ad works because:

  • It uses an unexpected, though compelling, image
  • It doesn’t overplay the image but instead directs attention to the solution and benefits
  • It places emphasis on how the practice’s services can solve the problem


2. Keepin’ it local.

Targeted marketing with a local emphasis works for a variety of reasons. This type of promotion is crystal clear about the audience.

You could fill-in-the-blank with any city (yours), add an emotionally compelling image relevant to what you’re promoting, and include a few lines of equally compelling copy.

This type of ad works because:

  • You can use the effective resources of search engines like Google and social media channels such as Facebook.
  • Geo-tagging narrows your ad’s reach to a specific city, region, and/or demographic.
  • Proximity and convenience work in your favor.


3. “Can’t-unsee-that” before & after images.

This isn’t about grossing-out your audience. It’s more about the “shock-and-awe” unveiling.

People often feel their condition is beyond repair. And that’s the power of this type of promotion. You can’t look away! But then you realize there can be a positive outcome.


Here’s why this is effective:

  • The imagery stops people in their tracks but stops short of being grotesque.
  • It creates a second look appeal by presenting an obvious solution to the problem.




4. Pop-culture memes.

Promotions that follow the same “before & after” theme can also take a humorous track. The popular ad featuring Lord of the Rings, Gollum, uses humor to send a message.


The normal “before” image of Gollum compared with the off-the-grid “after” image of him has a powerful impact. You laugh then you go “hmmm!”

This promotion works because:

  • Pop-culture references from movies, TV, and books deliver an unexpected “jolt” of reality but still feel relatable helping your audience to feel in on the joke.
  • Dental issues create feelings of dread and/or a sense of seriousness. A humorous approach lightens the mood while presenting benefits and solutions.


5. Print-ad with an old-school vibe.

Dental direct mail doesn’t have to always include a “happy, smiling” stock image. In fact, many direct mail promotions or print ads have a numbing effect because we’ve all seen the same images over and over.

Revive an old-school feel with a humorous twist like the ad copy featuring a woman wearing a crown:

“My Dentist told me I needed a crown. I was like, ‘I KNOW, RIGHT?!’”


A crown on her head creates a “duh” response. In reality, a cap or crown required on a tooth is less invasive when you sprinkle in some humor (like the Gollum ad).

The ad is effective because it:

  • Creates incentive for a second-opinion, a necessary treatment, or an examination.
  • Creates urgency about a recommended treatment.
  • Creates a connection from something funny to something that’s beneficial to your patient’s health.


6. “Didn’t see that coming!” storytelling.

An attractive woman, a party, working-the-room, and then she smiles. But that’s where the positive attention comes to a grinding halt. You feel the tension in the room.

That’s how the Crest 3D White Whitestrips ad used video to tell a story. The surprise ending popped up when you least expected it like a jack-in-the-box.

You’re shocked. You feel her pain. And you don’t want to ever feel what she felt.



The ad is powerful because:

  • It sells without being salesy.
  • It promotes white healthy teeth without being pushy.
  • It uses an everyday scenario to reveal an unseen reality.
  • It releases you from the need to use a heavy promotional approach and instead directly appeal to emotion.
  • It captivates as it compels.



Trust the results and strategy of the best dental ads and improve your dental marketing.

Effective marketing starts at the idea level. Then turning those ideas into a promotion that compels your audience to take action.

Check out these related resources to generate dental marketing ideas and create a more sustainable recall system:

5 Dental Marketing Ideas (and Strategies) for Increased Patient Recall

The 3 Social Media Sites You Should Be Promoting Your Business On and Why

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to a magical patient experience.

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Important Details for Optimizing Your Office for Patient Acquisition

Acquiring new, lifelong patients is a journey. A journey that starts with the patient’s first appointment and develops through a series of good experiences with your clinic. Those positive results will typically point back to how well your office is optimized for patient acquisition.

That’s no small task. These days patient interaction is skewed by your staff demeanor, your care standards, the services you provide, insurance acceptance, and more.

And then there’s your office design. It enhances or diminishes the first impression the previously mentioned influences have on a patient.


Optimizing Your Office for Patient Acquisition

Conscious Effort Required

The cost of acquiring a single patient can total hundreds of dollars or more. Your investment total can vary patient to patient depending on their responsiveness to either your office culture or subsequent targeted marketing initiatives.

There’s also the competitive environment. Advertising campaigns can cross their line of site via direct mail or an online search.

The choice is theirs.

And therein is the essence of your required efforts – occupying a prominent place at their choice point!

You gotta be intentional!


Environmental Awareness


Your physical environment, practice atmosphere, vibe, and overall culture have a substantial impact on patient acquisition. New patients especially are discerning about specific things relative to your office environment.

  • Is stress reduced?
  • Does it feel safe and clean?
  • Can it be trusted?
  • Will satisfaction be consistent?

These factors align with what’s referred to as an evidence-based design strategy. That’s the big idea that you create an office environment to achieve the best possible healthcare outcomes.

Obviously, this would strongly influence patient acquisition as well.

The power of first impressions relies on how each patient feels the moment they encounter your practice. It could be the theme of a direct mailing, how your website engages them, or the glowing referral of a friend or family member.

Keep in mind also that many patients are influenced by how they interpret those experiences.

”Design choices matter. Approximately 24 to 35% of a patient’s overall satisfaction with a health care experience is influenced by the design and decor of the facility.” [1]


Details That Influence Patient Acquisition

Overall Design Details

Maximizing your office design begins at the “curb”. Visibility, traffic flow, parking availability, ease of access, intuitive facility navigation, they all set the tone for patient acquisition success.

Remember that one scheduled appointment doesn’t guarantee a second, third, or more. A design glitch can sway a discerning patient to reconsider establishing an ongoing relationship with your office.

  • Apply conscientious design from street to chair side.
  • Maintain and routinely upgrade your exterior and interior spaces.
  • Theme your office according to the demographic of your patients.


Mood Details in Your Front Office and Reception Zone

The attention to detail you bring to the vibe of your entry space will help your patients feel more in control. A welcoming, inviting, and comfortable tone puts patients at ease and more likely to begin establishing a long-term relationship with your practice. Interior design and decor is important for setting a mood in your dental office.

  • Design your reception area to create an inclusive feel for your patients.
  • Reduce the impersonal barriers to provide somewhat seamless access to the front desk team.
  • Designate a team member as the “host” for all arriving patients.
  • Provide patients with comfortable “distractions” like reading materials, free (guest) wi-fi, a dedicated workspace, and themed decor that reflects local points of interest, etc.
  • Use natural features such as plants (non-allergenic), outdoor views, and skylights that utilize natural lighting effects.

These tips might seem irrelevant to patient acquisition. Yet, realize it’s the vibe you create that helps patients feel more engaged and in control of their relationship with you as their care provider.


Relationship Development Details

Not all relationships start at a good place. In fact, for many healthcare appointments, there might already be a strike against you.

It’s nothing personal, it’s more of perception. Do the hard work of creating the right environment and match that with good relational skills to help dissolve some of the patients’ natural existing anxieties.


Pay Attention

Every patient interaction or conversation provides you an opportunity to deepen your relationship with them.

Your top relational skill: listening!

It helps (beyond a phone conversation) to rely on your office design flow for enhanced listening. Meaning, it’s a good idea to have patient conversations in a designated, comfortable consult area or room.

Patients will feel more at ease and you/your team members will be better equipped to truly listen to what your patients share with you.


Leverage Your Knowledge for Their Benefit

Patients know it’s a good idea to take care of their physical or oral health. But they’re often lacking the “why” behind it.

Patients who feel informed are more likely to have a positive experience. And that positive experience leads to an increase in your patient acquisition success.

  • Listen to their specific questions/concerns and provide the answers/solutions they need.
  • Allow them to ask questions about your standard of care, technology, treatment outcomes, financials, and more. Freedom to ask questions enhances the relationship.




Schedule the “Next”

Relationships require consistency. The same applies to maintaining health. Your intentional efforts to set a patient’s next appointment confirms healthcare as a priority.

They stay connected to you/your office and their health maintains essential consistency. Those levels of consistency confirm that you’re on the path to increasing your patient acquisition percentages.

Keep in mind that acquiring patients is fundamentally a two-fold process. It’s one part environment and one part relational.

Optimize your office around each and you’ll increase your patient acquisition success.


Check out these related resources on these strategies that lead to an increase in patient acquisition:

6 Dental Office Images That Show How Intentional Design Impacts Patient Experience

What is Patient Experience and Why Does It Matter?

Key Strategies to Jump-Start Your Dental Marketing

A Practical Guide to Creating an Exceptional Patient Experience

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to magical patient experience.


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Increase Traffic by Setting Up a Google Business Profile

In an effort to gain more visibility on Google, it is important to create a Google business listing, known officially as a Business Profile.

It’s important the information about your business that shows up when people search Google is as accurate, complete, and optimized as possible.

It is also a great place where you can interact with your clients and respond to positive and negative reviews. This helps you build trust with potential customers who are reading your reviews.

According to one report, businesses that verify their information via Google Business are twice as likely to have customers view them as reputable and trustworthy. So completing your official business profile reduces uncertainty about your business and encourages people to pick up the phone and engage with your business.

For reference, here is what the IDS profile looks like when you search us in Google:

HOW TO CREATE YOUR GOOGLE BUSINESS LISTING FOR YOUR DENTAL OR MEDICAL OFFICE:

1. Log into the Google Account you want associated with your business (or create a Google Account if you don’t already have one).

2. Go to google.com/business and select “Start now” in the top right-hand corner.

3. Enter your business name. 

4. Enter your business address.

5. Choose your business category.

6. Add your business phone number and website.

7. Choose a verification option. Phone or email is the easiest.

Once you’ve verified your business, you need to add as much detail as possible to your profile. Go to the Google My Business dashboard, click the listing you’d like to work on, select “Info,” and then choose a section to fill out or update.

Add additional information such as your logo, photos of your office, your operating hours, and any other information you have available. According to Google, businesses with photos see 35% more clicks to their website and 42% higher requests for driving directions in Google Maps, so make sure you show off your unique office!

You can get more detailed instructions straight from Google.


Check out these related resources for great marketing tips for your office:

Add a Cool Google Office Tour to Make Your Business Page Stand Out

6 Tips to Help You Take Great Photos of Your New Themed Office

Key Strategies to Jump-Start Your Dental Marketing

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to magical patient experience.

Want more tips for marketing your office? Download the free guide to learn about branding basics, social media tips, ways to improve your online efforts, plus event and promotional ideas.

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What Makes a Dental Practice Successful

If you’ve ever talked-up a business to a friend you probably said something like – “…there’s just something about that place…” That “something” involves a lot of factors. And the same applies to what makes a dental practice successful.

Success isn’t random. In fact, it requires consistent, intentional energy.

Brand First

The term, “DNA,” might be a useful analogy. A successful dental practice has a certain “DNA” or perhaps you’re more inclined to call it brand “identity.”

From patient care to patient satisfaction to patient experience there are success-drivers at the “cellular” level of every successful practice.

Your practice has a brand identity whether you give attention to it or not. It’s that unique brand identity your patients and families will reference when returning, reviewing, and referring your services.

”Being unique is all about giving your potential patients a reason to choose you over other local dentists. It doesn’t matter whether you focus on a particular speciality or you offer different dental services. Creating a unique perspective on quality dental care services has the power to net and retain many clients.” [1]

But what other qualities are needed to create a successful practice?

WHAT MAKES A DENTAL PRACTICE SUCCESSFUL

A Unique Environment (and Culture)

The uniqueness of your practice environment and culture help to preserve your competitive advantage. You’re likely aware that your services don’t solely determine success. But how you deliver those services in alignment with your practice culture will impact your successful outcomes.

Culture is reflected in your…

  • Personality
  • Style of leadership
  • Practice vision and values
  • Workflows and systems
  • Team management, communication, and expectations

Generally speaking, culture is how you “run” your practice.

And then there’s your environment. A unique environment is designed on the foundation of your practice culture.

Environment involves a variety of factors.


A unique culture and environment require intentionality. Allow your team to evaluate and contribute to ongoing improvements. And listen to patient feedback and reviews for insight into improvement factors.



Efficient Systems and Workflows

System efficiency is a key to dental practice success. According to the ADA,

”The top 10 percent of dental practices understand that their internal systems are essential to their success. Using outdated systems can easily impact the quality of service you offer to your patient.” [2]

Efficient systems and workflows that drive practice success include:

  • Up-to-date technology that improves your patient care standards from scheduling to treatment protocols.
  • Balancing production increases with outstanding patient experience.
  • A culture of ongoing improvement within your practice management strategy.

Training enhanced communication across all practice departments that flows into patient interactions.


Expanded Services

Earlier we noted that your services do not (solely) determine your practice success. But certain services driven by public and/or patient need WILL contribute to the ongoing success of your dental practice.

Again, it’s the uniqueness of what you provide and the culture that supports it that will set your practice apart. Expanding your services provides you an opportunity to grow your patient base.

Adding services…

  • Gives you a slight edge on your competitors based on what you provide.
  • Catches the attention of prospective and new patients who are searching for a specific oral health solution.

Expanding your services requires that you listen to what your current patients are asking about.

  • Listen for trends relative to their oral health goals, problems, and pain points.
  • Leverage your patient demographic knowledge to improve schedule and specialty options (e.g. early and late appointments, services that appeal to a specific age group, etc).


Patient Engagement

Knowing that you should consistently engage your patients and then how you engage them is vital to dental practice success. Think of patient engagement as the overall patient experience you provide.

Next to your practice environment, an online presence is key to making a first (engaging) impression.

  • Design (or redesign) your dental practice website as an informative, easily-accessible platform. Highlight your services, your team, and provide a clear call-to-action (CTA) for contacting, scheduling, and/or requesting information.
  • Provide a secure patient portal on your website. Give patients access to pre-treatment forms (e.g. health history, necessary appointment information, etc)
  • Deliver useful content via a blog page on your website. Answer questions and provide solutions using conversational (non-technical) language in your posts.
  • Maintain a consistent presence on social media. Highlight your practice culture and environment (events, milestones, etc) alongside links to helpful oral health content your create and/or curate from other sources.
  • Ask for reviews and referrals. And use the information in your reviews (positive and negative) to refine and improve your patient engagement strategies.


BEING INTENTIONAL IS KEY TO WHAT MAKES YOUR DENTAL PRACTICE SUCCESSFUL

Check out these related resources on culture, environment, and patient-facing strategies that lead to dental practice success:

The Best Dental Marketing Tactics and Strategy

What is Patient Experience and Why Does It Matter?

Jump-Start Your Dental Marketing with These Key Strategies

And make an investment that helps assure your successful outcomes.


Invest in Your Patients

Valuing your patients and their families sets them up for a lifetime of positive health outcomes. And the environment you create can help you achieve a better patient experience.

  • Reduce patient anxiety and enhance their relaxation
  • Prime patients and families for their appointments
  • Create positive dental care experiences


Invest in Your Business

Maintain your edge in the crowded dental service space. Attention to details in your niche can transform your environment and overall patient satisfaction…whatever your dental niche.

  • Create “buzz” in the community you serve
  • Accelerate patient referrals
  • Generate positive online reviews



A Practical Guide to Creating an Exceptional Patient Experience

Download Our White Paper: Alleviating Patient Anxiety Through Office Theming

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to magical patient experience.

Want more tips for marketing your office? Download the free guide to learn more tips to make your dental practice successful.

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The Best Dental Marketing Tactics and Strategy

What’s the most strategic thing you do in your dental practice (besides patient treatment)? Dental marketing! But what is the best dental marketing tactic and approach?

Before you answer and take the next step, your success could rely on a shift in thinking about your overall approach to dental marketing.


Is It Really About “Tactics?”

That’s an even more important question to this discussion. Thinking tactically about your marketing is an advantage with one caveat:

Assuring that your marketing tactics still create a connection with your audience rather than a feeling of being “conquered.”

Perhaps that’s the deeper issue with a marketing narrative that borrows from battle-worn language (e.g tactics, strategy, etc).

But not to overthink the language you use (another common misstep in marketing). You could probably use a kick-start however you approach finding the best dental marketing strategy to acquire (and keep) dental patients.


Lifetime Patient Value

The best start to any marketing effort is understanding what Phil Bressler discovered. Bressler was a top Domino’s Pizza franchisee in Baltimore, Maryland.

He calculated that a loyal pizza customer was worth approximately $4,000 to his franchise. Those figures were based on the math that the average pizza customer would purchase 50 $8 pizzas on average annually.

That’s $4,000 over a ten-year span!

Consider how that insight could transform your patient experience – beginning with your dental marketing. Thinking in terms of lifetime patient value (LPV) could change much about how you approach not just marketing but every aspect of your practice.

  • Front-desk conversations
  • Treatment planning, scheduling, and clinical conversations
  • Your marketing initiatives

An LPV (Lifetime Patient Value) perspective sees your dental marketing strategies not as an isolated, one-time encounter…but as a series of encounters that creates ongoing engagement for “life!”

  • Compel more inquiries
  • Build your patient list
  • Solve problems with informative, useful content

USE CONTENT AS THE BEST DENTAL MARKETING TACTIC FOR CREATING LOYAL, LIFETIME PATIENTS

Solve Problems with Solution-focused Content

Patients value services that ultimately solve their problems. The path to a specific solution often involves creating awareness of a problem or highlighting a desired result.

Pain is a common problem-solution motivator. Another could be perceptions about being healthy or achieving a certain appearance.

Your dental services provide solutions to those and more. And the best dental marketing helps highlight the core motivation for your services as solutions.



Answer Questions with Informative, Useful Content

Marketing often defaults to a “selling” narrative. And that understanding is what sets content apart as a best dental marketing strategy.

Ultimately, the value of content is that it answers the questions the public and your patients are asking. Dental content marketing creates a bond that leads to trust between you and your “audience.”

In essence, their questions allow you to educate/inform them via intentional content with answers to their questions about a particular issue or service.

  • Use your blog content to answer specific questions being asked by your patients/families.
  • Create and deliver email content containing links to your informative blog content or other on-topic content.
  • Curate and share content on your social media “channels” that answers patient/family questions.


Listen to Patient Interactions and Reviews to Create Patient-centric Content

Every patient conversation – face-to-face or online – contains something of value. The more intuitively you and your team listen the more patient-focused your content will become.

  • Listen beneath the surface and between-the-lines of what a patient/family is saying or asking.
  • Mine patient reviews (positive and negative) for nuggets of insight that can improve your dental marketing via a content-based strategy.
  • Get to know your patient’s/families’ emotional connections to dentistry.

Content that connects will ultimately be the result of leveraging your patient conversations and communication.

And remember, it’s not about a one-and-done tactical approach. The best dental marketing strategy is a commitment to creating lifetime patient value: loyal patients who trust you for solutions to problems and answers to questions.


Maximize the best dental marketing strategy and create lifetime patient loyalty.

An effective dental marketing strategy starts with the patient-persona. And getting acquainted with each patient’s persona can improve your marketing success.


Check out these related resources to generate ideas and create a best dental marketing strategy for your practice:

How to Get More Patients in Your Dental Office (And Create Long-Term Loyalty)

5 Dental Marketing Ideas (and Strategies) for Increased Patient Recall

Key Strategies to Jump-Start Your Dental Marketing

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to magical patient experience.

Want more tips for marketing your office? Download the free guide to learn about branding basics, social media tips, ways to improve your online efforts, plus event and promotional ideas.

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RELATED POSTS

Pediatric Dental Office Design: Why Every Practice Needs a Fun Brushing Station

Child-First Design for Pediatric Dental and Medical Spaces

Threading a Theme Through Your Digital Space

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