Enhancing ABA Therapy Centers with Themed Decor

Applied Behavior Analysis (ABA) is widely recognized as a safe and effective treatment for autism, Down Syndrome, and other diagnoses. Recent estimates from the Centers for Disease Control and Prevention indicate a 178% increase in school-age children diagnosed with Autism Spectrum Disorder (ASD) from 1 in 150 in 2002 to 1 in 54 in 2016″​. This statistic highlights the growing need for effective treatment environments.

As more families seek out centers to help improve the lives of their children who are neurodivergent, including those with Autism Spectrum Disorder and Down Syndrome, it’s essential that organizations are able to provide a customized and low-stress environment for individuals of all ages.

Thoughtful autism therapy center design can play an important role in helping centers create a positive setting for their patients and employees alike. However, did you know that using custom theming can enhance your organization’s business practices as well? Custom theming can become an all-in-one solution to address your organizational goals, whether it be through increasing patient experiences and building retention, expanding your organization’s marketing campaign, or finding ways to build your donor list.

Let’s get into how applying custom theming can address each of these goals.


Enhance Patient Experiences and Build Retention in Your Autism Therapy Center

ASD, or Autism Spectrum Disorder, can be a difficult struggle for children, making the environment and atmosphere in which they receive treatment incredibly important for their overall experience.

Custom theming has become widely popular as an effective way to create a stimulating atmosphere for ASD patients. By using unique decor and furnishings of specific colors, shapes, textures, and sizes that may be beneficial to ASD individuals, centers can truly create a warm and inviting space focused on their individual needs.

Example of an ABA therapy center with underwater theming.
Example of an ABA therapy center with a calming underwater mural.

Furthermore, certain activities such as crafting, playing games, and reading books are personalized to their interests while different aromatherapy techniques like scent diffusing can also have calm and revitalizing effects on ASD kids. Themed centers can make the patient experience more enjoyable and effective for ASD kids allowing them to focus on the genuine care being provided by the staff.

Example of an Applied Behavior Analysis therapy center with underwater theming.
Example of an Applied Behavior Analysis therapy center with underwater theming.

By improving patient experience, you are directly showing your kids, and especially, the parents, that you genuinely care about how the child feels when they’re at your facility.

Example of a physical therapy center with sports themed animal murals.
Example of a physical therapy center with sports themed animal murals.

Custom theming can help enhance not only the experience of their time at your facility but also the outcomes through the practical uses provided by it. In turn, the parents will recognize the effort being put in and be less likely to want to transfer their child to a different location. These parents may also become advocates for your organization and create new potential clients to come to your facility.



Expand Your Organization’s Marketing Campaigns Through Custom Theming Strategies

Custom theming can be an effective way to strengthen the marketing campaigns for autism centers, as it adds a personalized touch that resonates with ASD clients and their families. By carefully considering the tone, logo, visuals, and messaging in their campaign designs and content, ASD centers can create cohesive experiential campaigns that — when paired with content tailored to ASD stakeholders — provide an effective, meaningful approach to outreach. Not only does this help ASD centers build relationships with those they serve, but it further shows commitment to everyone involved in the effort.

Custom theming is not only tied to the marketing efforts of the organization but can provide an opportunity for organic marketing growth, specifically when it comes to user-generated content.

Photo op for customers to promote your business on social media.
Photo op for customers to promote your business on social media.

User-generated content is made up of photos, videos, or public comments made about your organization that visitors have made online. These can provide organic branches for your marketing campaign to help promote your organization, especially if your facility has built-in photo ops within its space. A fun environment can invite parents to take photos of their child within your space and share it online for others to see and potentially tag you within their posts. This can help grow your organization’s marketing effort and provide eyes to your facility.

Ultimately, custom theming offers autism centers a way to differentiate themselves from competitors; create a unique identity; increase brand recognition; maximize engagement; and drive success for both short-term and long-term marketing goals. This leads to our next point…


Enhance Fundraising and Donor Engagement for Autism Support Centers

If your organization is dependent on the charity of others, this is especially important. Having an increase in funding can allow your organization to improve its resources, provide more opportunities, and most importantly, create an all-in-all better experience for your clients attending your facility.

With custom-theming provides a quality patient experience and pairing that with the marketing potential of having a themed design can provide, it can heavily improve the image that your facility outputs. Having a healthy and attractive image will give potential donors a reason to notice and provide support to your facility. Especially showing the amount of effort being put into the betterment of your clients, donors will recognize your hard work and the outcomes that come out of it.

This attention doesn’t stop at only potential donors but can create a spotlight for potential sponsorships from other organizations to help your facility. These sponsorships can create new branches within your marketing campaigns and feed into the cycle of new eyes, new donors, and new improvements to your facility.

Donor wall ready to be filled.


The Impact of Custom Theming on Autism Therapy Centers: A Summary

No matter what size autism center you’re running, the importance of creating a space that considers your individual clientele can have a tremendous amount of positive impact. A comprehensive study found that early intervention programs for very young children with autism, some as young as 18 months, significantly improve IQ, language ability, and social interaction.

Custom theming can provide patients and families with comfort and therapeutic benefits while also furthering your organization’s marketing efforts, and donor list, and building customer retention. Investing in custom theming is an investment in the patient experience and can pay off greatly; just make sure to keep the focus on your key demographics needs when designing your space.

Here at Imagination Design Studios, we understand that custom theming isn’t always easy, so if you’re having a hard time visualizing how this might come together for your autism center or build out work within a budget visit our website to speak to one of our creative consultants today! We are here to help you create an innovative, therapeutic, and welcoming atmosphere for all those utilizing your services.


Dave Nolan, the President of IDS, is a father of two sons, one of whom has autism. While navigating dental and medical appointments, he noticed the heightened stress and anxiety his son experienced when entering unfamiliar environments. This observation led him to wonder, “There must be a way to improve this experience for children in similar situations.” At Imagination Design Studios, our “Why” is driven by our deep belief in the transformative power of positive, welcoming neurodivergent-friendly environments in a child’s development.


Interested in learning more? Check out these related resources on themed environments and their benefits:

5 Ways to Improve Pediatric Patient Experience in Your Medical Clinic

Pediatric Therapy Facility Decor Inspiration

The Healing Power of Fun Decor in Children’s Hospital Environments

Color and Light in Interior Spaces for Children with Autism

Keep Guests on Track with 7 Types of Fun Wayfinding Signage for Pediatric Healthcare Spaces

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How Creative Decor Can Benefit Pediatric Therapy Clinics

In pediatric therapy clinics, creating a welcoming and comforting environment is crucial for helping children of all ages feel at ease during their treatments. Incorporating unique elements like colorful murals, age-appropriate activities, and engaging furniture pieces can not only create an inviting atmosphere for patients but also elicit positive outcomes.

But the benefits of a well-designed therapy space go beyond just the patients.

By creating a fun and engaging environment, you can boost morale and productivity for you and your staff.

A well-branded space can help promote your business and services to potential clients and donors, giving you a marketing boost.

Investing in the design of your therapy space can be a powerful way to enhance the visitor experience for everyone involved.

In this article, we’ll explore why adding creative decor is beneficial for pediatric therapy practices, as well as how you can start incorporating them into your own clinic today.


Engage Pediatric Patients with Creative Visuals in Therapy Spaces

In the world of pediatric therapy, creating a welcoming and engaging environment can be just as important as the therapy itself. By incorporating friendly visuals into your therapy space, you can create an atmosphere that is inviting and reassuring for your patients.

Fun decor can include anything from colorful murals and wall art to mascot characters to playful and age-appropriate toys and games.

The goal is to create an environment that feels safe and familiar to children, which can help to alleviate any anxiety or apprehension they may feel about their therapy sessions.

Creating a comfortable environment is essential to providing exceptional care in any healthcare setting, and this is especially true for pediatric therapy clinics. With kid-centric decor, you can create a safe space for children to receive their treatments without feeling overwhelmed by the clinical atmosphere of a traditional healthcare facility.

By adding decor that is specifically designed with children in mind, you can create a space that is safe and welcoming for your patients. Utilize furniture that is child-sized, colors that they enjoy, and toys made for their development stage

Additionally, custom theming can further enhance the experience, creating a sense of wonder that can help ease anxiety and create a more relaxing atmosphere. Theme parks and play areas use theming to transport children to magical environments. Medical facilities can do the same!



Personalized Touches in Pediatric Therapy Environments Make Your Space Welcoming to All

Personal touches can create a sense of community and belonging within your clinic. Donors, clients, and staff can all feel a sense of pride in being part of something positive and impactful.


Honor Contributions with a Donor Wall

A donor wall can recognize the people and organizations that have made contributions to your business. By prominently displaying the names and logos of your donors, you can create a sense of pride and ownership among your supporters, which can help to deepen their connection to your organization. In turn, this can lead to increased word-of-mouth referrals and positive reviews, which can help to attract new clients and donors.

Additionally, a well-designed donor wall can serve as a powerful branding tool, conveying your organization’s values and vision to potential clients and partners. A creative donor wall is a great way to add decoration and meaning at the same time.

Newly installed donor wall at the facility for children with autism.

A well-supported facility is attractive to parents. If they know their children will have additional funding and support, they will be more willing to trust your level of care.

Ultimately, adding an attractive donor wall to your facility can help to build trust, inspire loyalty, and create a sense of community, all of which can be invaluable for growing your business and achieving your goals.


Celebrate Success Stories with Custom Decor

Success stories can inspire and motivate your clients. Seeing examples of other people who have overcome similar challenges can help clients believe that they too can achieve success.

By showcasing success stories and highlighting the accomplishments of your patients, you can build trust with potential clients. Seeing evidence of positive outcomes can make people more likely to trust in your ability to help them.

Overall, incorporating personal touches into your therapy clinic decor can create a more welcoming and inspiring environment that helps build trust, motivation, and a sense of community.


Design Attractive Pediatric Therapy Facilities to Attract Skilled Staff

Recently, there has been a challenge for many types of healthcare employers in attracting and retaining staff. During the pandemic, many workers in the healthcare industry retired, took jobs where they could work from home, or switched career paths entirely.

Businesses need to stand out now if they want to attract staff. An attractive office that shows it cares about the comfort of children will stand out to those who want to go above and beyond to help children.

Themed decor can even make the day to day jobs of you and your staff easier. By putting young patients at ease, appointments become easier, children become more cooperative, and the stress of a combative patient is no longer a daily battle for your employees. Children are excited to come to your space.

Your office atmosphere can have a direct impact on the appeal your employees have towards coming to work. Just like you don’t want to go home to a cold, clinical room, your employees don’t want to walk into a workspace that isn’t inviting. Workers spend a majority of their day on the job, make that space an enjoyable one to be in.

From Mawish Baber, the operations director at the Andalusia Clinics for Kids Wellness:

Hiring pediatricians is no longer a challenge – once they set foot in the facility they want to work here because the decor speaks to our philosophy and dedication to helping kids.

Savannah-themed wall murals, sculpted hippo character wearing medical scrubs and contemporary trees for children's hospital unit desk.


Or consider what it’s like for an interviewee to walk into a vibrant and exciting reception area with a parachuting gorilla to welcome them.

My first expression walking into my office for an interview was WOW!! I wanted the job at first sight just by how the office appeared.

– Candace Chavez, Practice Administrator

When you have a unique space, people will fight to work in one of your themed offices.


Brand Your Pediatric Therapy Clinic with Distinctive Decor

Tell Your Brand Story with Visuals

Your brand is the thoughts and emotions that consumers have when they think of you, and this includes your physical environment. Parents are looking for a wonderful care facility, one that is not only providing the best quality of life for their children, but that is fun and friendly and that their children enjoy visiting. Prove to parents that you fit this description with a friendly, caring, kid-focused brand – showcase your ability to ensure every child feels safe, secure, and supported with an environment tailored just for them!

Immersive and cohesive decor with a theme appears more professional and thoughtful than a few touches here and there.

Promote your environmental brand by taking photos of your therapy spaces and decor and make sure they appear in your Google business listing, your website, and of course, on your social media.

Social media is key! The big social media platforms are focusing on video and photos, rather than text.

More and more advertising your business is about visually stimulating content. Showing off your beautiful, kid-friendly facility in office tours and photos will make you stand out from a cold, clinical competitor. By incorporating your clinic’s branding into the furniture and accessories, you can create a cohesive and recognizable look that reinforces your clinic’s identity and makes a positive impression on patients and their families.

Whether you focus on pediatric occupational therapy, physical therapy, or speech-language pathology, the physical space you work in should resonate with children.


Great Decor Leads to Positive Reviews and Referrals

Even better for promoting your business are positive reviews and referrals. When patients feel valued and supported, they may experience an increase in self-confidence and resilience which can lead to greater success in their rehabilitation.

Furthermore, research has shown that providing a nurturing environment during each session leads to higher patient satisfaction rates, which will result in happier parents more willing to share your business with others.


The Impact of Therapeutic Decor on Pediatric Patient Care

Custom themed environments for therapy centers are one of many tools available when it comes to creating an inviting and stimulating environment for pediatric therapy clinics and their patients. The use of bright colors, engaging visuals, and personalized touches has been proven to improve patient morale while also providing comfort during medical treatments.

For these reasons and more, custom theming should be considered an important part of any successful pediatric therapy clinic’s approach to caregiving!


Interested in learning more? Check out these related resources on themed environments and their benefits:

Design and Decor Tips for Creating Pediatric Healthcare Spaces

5 Ways to Improve Pediatric Patient Experience in Your Medical Clinic

Pediatric Therapy Facility Decor Inspiration

8 Color Schemes and What They Mean for Your Office Vibe

Improve the Experience of Pediatric Therapy Patients with Fun Decor

Color and Light in Interior Spaces for Children with Autism

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to a magical patient experience.

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Keep Guests on Track with 7 Types of Fun Wayfinding Signage for Pediatric Healthcare Spaces

Signs, signs, everywhere a sign!

Signs are a very important part of your visitor experience. They let people know  ‘where am I?’, ‘where is my destination?’ and ‘how do I get from here to there?’.

Wayfinding signage is an essential aspect of any business or facility, and it goes beyond just guiding people from one place to another. It is a critical component in creating an organic guest experience that makes visitors feel comfortable and confident in your space. Effective wayfinding signage provides clear and accurate information about the layout and features of the space, from restrooms and exits to amenities and services.

We’re going to focus on child-friendly signage and how to help

While wayfinding signage is not meant to advertise or promote, it does play a vital role in portraying a positive company image and strengthening your brand. It helps visitors to navigate your space with ease, making their experience more enjoyable and memorable.

We’re going to dive into images from the IDS archives and take a look at different types of signs, their purpose, and let you know why they are so important to creating a great environment for children.

7 Types of Signs You Should Use in Your Family-friendly Business

There are many different types of wayfinding signage that can be used to help people find their way: identification, informational, directional, and regulatory. Some of these signs can be more fun and interactive than others. Let’s take a look at some great examples of fun signage that will appeal to children and their families.

1. Welcome Signs

Welcome guests to your office in the most obvious way… with a giant welcome sign! Welcome signs are a type of wayfinding signage that is specifically designed to greet and orient visitors to a business. They create a positive first impression and help visitors feel more at ease when they arrive at your business.

A well-designed welcome sign can communicate important messages about the business’s brand, such as its personality, values, and the products or services it offers. This can help to establish a brand identity that customers can connect with.

Logo Welcome Signs

You don’t have to say the word ‘welcome’ when inviting guests in – welcome guests with confirmation that they are in the right location with a big bold sign showing your name or logo.

Jungle themed sign reading "Children's Dentistry of Pocatello".

2. Directional Signage

Wayfinding signs can help visitors orient themselves and find their way around your business, reducing the risk of them getting lost or feeling frustrated. They will also feel empowered as they will be able to find what they are looking for without having to ask for assistance.

Overall, directional signs are an essential element of wayfinding in a business, helping customers to navigate the space and enhancing their experience. By providing clear directions, saving time, enhancing the customer experience, and establishing brand identity, directional signs can play a crucial role in a business’s success.

Bathroom Signage

Every sign can be themed. Bright, bold colors make these bathroom signs stand out and catch people’s attention.

Instead of traditional bathroom signage, use playful language, silly characters, or puns to make the signs more fun and lighthearted. This appeals to children and will leave a good impression on their parents.

Room and Chair Designations

While wayfinding encompasses many different aspects of navigation, helping people find their intended chair or treatment room is a key component.

To ensure your dental office signage is effective for all age groups, it’s important to consider the needs and abilities of each demographic. For example, if you work with young patients in a pediatric environment, it’s likely that they won’t be able to read a written sign. In such cases, incorporating easily recognizable characters or imagery can be an effective way to help children navigate the space. For instance, the “hippo room” and “zebra room” names may be difficult for a child to read, but associating them with the corresponding animal characters can make it easy for them to identify the rooms at a glance. By considering the needs of different age groups and incorporating visual cues, you can create signage that is both functional and engaging for all patients.

By helping visitors navigate your business more easily and feel more comfortable, navigational signs can contribute to overall customer satisfaction.

3. Label Signs

The importance of clear and concise signage cannot be overstated. In the examples below, visitors will know exactly what each station is used for and if it is for them to use.



4. Monument Exterior Signs

Monument exterior signs are large, freestanding signs. These signs are often located at the entrance to a property, or along a busy road or highway. Monument exterior signs are highly visible and can help draw attention to your business, especially from people driving by or passing by on foot.

A well-designed monument exterior sign can help establish your business as a fun, friendly place catering to children and families.

5. Pylon Street Signs

Functioning similarly to a monument sign but towering hiiigh above traffic, a pylon sign is an excellent way to create a high-impact billboard for your business. By utilizing a tall structure, a pylon sign can be seen from a greater distance, making it an effective tool for attracting new customers and promoting your brand.

Pylon signs are often located near highways or other high-traffic areas, making them an ideal choice for businesses that want to increase their visibility and stand out from the competition. With eye-catching graphics and clear messaging, a pylon sign can be a powerful marketing tool that helps to increase brand recognition and drive sales.


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6. Building Signage

By incorporating big, bold, and 3D exterior signage on their building, businesses can increase their visibility and effectively convey the type of experience customers can expect inside.

Colorful characters can also be added to building signage to make the sign visually engaging and interesting, catching the attention of passersby. Everyone will know your business is meant for kids with this winning combination of colors, characters, and fun!

Such signage can also help your business stand out from the competition and make a memorable impression on potential customers. By investing in attention-grabbing signage, businesses can increase foot traffic and ultimately drive sales.

7. Fun and Educational Signs and Graphics

Signs and graphics are not only informative but can also be educational and fun for children. This is especially true in children’s museums, where signs and displays are designed to teach young visitors about a variety of topics in a visually engaging way.

Colorful and interactive signs with graphics and illustrations can help children retain information better and make the learning experience more enjoyable. Use this technique in your dental office for a fun and engaging experience.

Infographic signs use visual elements, such as charts, diagrams, and icons, to convey information in a clear, but approachable, way. Infographics can be used to provide patients with information about how to maintain good oral hygiene, such as brushing and flossing techniques, and the importance of regular check-ups.

Overall, signs play an important role in helping customers and children navigate through your family-friendly business and communicate important information about your fun brand. Have fun with your wayfinding and make your business the first choice for families in your community!

Want some amazing child-friendly signage of your own? Connect with one of our Creative Consultants today to learn how you can get your own unforgettable wayfinding experience!


Check out more inspiring signage and wayfinding ideas for your office:

Signage & Wayfinding

Landmark Characters

Create a Memorable Patient Experience Through Dental Office Interior Design and Decor

Design and Decor Tips for Creating Pediatric Healthcare Spaces

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to a magical patient experience.

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Do You Have a Media Consent Form for Your Office?

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was created to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge.

HIPAA was created many years before social platforms became the omnipresent media giant it is today. As a result, there are no specific rules outlining social media use. Rather, you can apply the general rules around the protection of PHI (patient health information).

Healthcare organizations must implement a HIPAA social media policy to reduce the risk of violations. The HIPAA Privacy Rule prohibits the disclosure of PHI on social media networks without the express consent of patients.

So if you want to utilize social media in your marketing, that’s what you need to worry about – acquiring consent.

The easiest way to gain consent is by including a ‘Media Consent Form’ with your patient onboarding paperwork – either printed or as a digital file. Patients and their families are already mentally prepped to fill out paperwork when dealing with health and dental visits, so this won’t be an inconvenience to them at all.

Why worry about getting consent to post photos of your patients?

One of the best ways to show off your dental practice is by posting patient results on your website, office bulletin board, and social platforms (both photos of teeth and photos of patients having a good experience in your care) so having a media consent form is critical to marketing your practice. And it’s just good practice. Some parents are sensitive about sharing their children online, and some encourage it!

One of our most popular marketing items is our photo ops that help create social media engagement. Of course, parents and kids can take and post all the photos of themselves that they want.

The time for a consent form is when your business wants to share photos as well, such as celebrating a cavity-free prize winner, sharing funny photos of a family posing with your photo op character, or showing off the successful results of a dental treatment plan on a young patient.

A consent form should include:

  • your organization’s name to show who is using the photos and videos
  • the name and signature of the parent or guardian
  • the date to show when consent was granted – a timeline of when the use of photos and videos begins
  • purpose of the authorization – description of how the media will be used – social media, website, promo videos
  • the ability of the parent to revoke consent at a future date

This signed agreement, with clear indications of how the information will be used, must remain on file. 

Here is a sample of what a consent form will look like:

We have included all this information in a media consent form for children and one for adults:

This blog is not legal advice and no attorney-client relationship is formed by using our contract template. If you have a specific problem and need legal advice, contact a licensed attorney. Consult your legal team or HIPAA Privacy Officer about HIPAA and your social media policies.

Other tips to help you stay HIPAA compliant when using social media include:

  • Have a dedicated social media coordinator who is educated in HIPAA compliance. There are numerous educational programs to help your staff get HIPAA compliant. It is better to have someone who is aware of the rule surrounding HIPAA and who is able to check the consent form before posting or commenting on social. Having control over content is the first step to avoiding violations.
  • Consult your legal or compliance team to verify that your content does not violate HIPAA and aligns with your brand’s social media use policy. Additionally, work with them to establish a communication protocol for corresponding with patients and their families over social media.
  • Make sure your staff keeps PHI off their personal social media accounts. It is a good idea to train your entire staff in HIPAA compliance to make sure they do not make a mistake in their personal use of social platforms.
  • Review environmental photographs and videos to ensure there is no PHI in the background such as a patient’s name on an x-ray, charts, or computer screens.
  • Ask permission to share photos and testimonials posted on a patient’s own social media page, just to be safe.

More HIPAA resources that will help keep you informed:

Summary of the HIPAA Privacy Rule

HIPAA Rules for Dentists

HIPAA and Marketing

AAPD FAQ about HIPAA

Add a Social Media Photo Op to Your Office

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Improve the Experience of Pediatric Therapy Patients with Fun Decor

Children who need therapy, whether OT, PT, ST, or ABA therapy, often face a unique challenge. The journey of learning and recovery can be emotional, tiring, and at times, daunting to children who may not understand the outcome of their treatment. As a healthcare professional providing therapy to pediatric patients, it is important to keep their spirits up and make sure that they are comfortable in your environment.

One way to improve your patient’s experience is by creating fun and functional decor in your therapy space that will engage children while also helping them heal.

Patient consult with mother and daughter.

We will discuss the types of decor you can add to your space and how you can use this kid-centric decor to improve the therapy patient experience.


How to Improve the Experience of Pediatric Therapy Patients with Fun Decor


Using Colorful Wall Art to Transform a Space

Wall decor is the perfect solution for therapy spaces that require ample room for activities. By adorning your walls with eye-catching art, you can transform a bland space into an immersive environment that sparks joy and distracts from any anxieties.

The walls of your therapy space should be colorful, inviting, and reflective of your brand identity. When children enter the room, they should feel immediately at ease and excited to engage in therapy sessions. That’s why selecting wall art that reflects your brand is crucial. Whether you want to create a calming and relaxing environment or a space for fun and play, your wall decor can help you achieve that goal.

Smaller window graphic panels provide fun wall decor as well.

Fun wall colors and graphics are a great place to start. Take it to the next level with murals featuring exciting themes and landscapes. Colorful murals and graphics have been found to greatly enhance the patient experience at therapy clinics and pediatric therapy centers. For kids in particular, a theme can make a kid’s stay much less daunting. It can provide a visual escape from the task at hand and create an inviting atmosphere that feels safe.


Using Fun Furniture & Accessories to Create an Engaging Space

Pediatric therapy clinics can be intimidating for children, but by incorporating fun and comfortable furniture, such as bean bag chairs, colorful rugs, playful seating options, or even swings, you can help them feel more relaxed and comfortable in the space.

A variety of seating options.

Other accessories such as toys, puzzles, or games can add more fun elements into the mix while also providing opportunities for therapeutic learning activities during sessions. Children may feel anxious or stressed during therapy sessions, but by incorporating engaging accessories, you can help distract them from any discomfort or fear they may be experiencing.

Play-based therapy is an effective approach for children, and by incorporating playful furniture and accessories, you can encourage play and exploration, which can lead to better therapeutic outcomes.

Functional but fun furniture like shoe racks, bookshelves, and storage seating is a great way to add some exciting decor without taking away from therapy space.

A fantastical shoe rack.

To learn more about custom furniture pieces, click here.

Finally, adding plants into the mix helps create an even more engaging atmosphere. By adding natural elements to the decor, it greatly contributes to improving indoor air quality which helps boost moods further. Even creating an outdoor therapy area where kids can be outside in fresh air with trees can take your clinic to the next level.



Creating Comfort Through Accessible Design & Layout

When it comes to pediatric therapy, creating a welcoming and comfortable environment is essential for your patient’s success. A key aspect of achieving this is ensuring that all furniture pieces are easily accessible for children of all ages and abilities. Sharp edges and overly tall furniture can be intimidating and uncomfortable for young patients, so it’s crucial to choose pieces that are safe and inviting. By designing a space that feels like it’s made for them, not adults, children will feel more at ease and engaged in their therapy sessions.

A well-thought-out layout will also provide secure circulation paths throughout treatment rooms so every child can move around with ease, without feeling trapped or closed off.

Additionally, using accessible signage with pictures and colors can also make navigating the space easier for children who may have difficulty reading.

Wayfinding sign that reads "Hippo Room".

We, as adults often forget what it’s like to experience a space as a child. If you approach designing therapy spaces with the mindset of a child, you may be surprised at how much more welcoming and accommodating you can make it feel. By prioritizing elements like accessibility, comfort, and fun, you can create a pediatric therapy environment that encourages play, engagement, and positive therapeutic outcomes.

Whether it’s selecting furniture that’s the right size and shape for small bodies, or adding playful decor that sparks joy and curiosity, every detail counts. With a little creativity and attention to detail, you can transform your therapy space into a place where children feel safe, supported, and excited to learn and grow.


Environment Has a Big Impact on Children’s Patient Experience

The first impression your pediatric therapy clinic makes can set the tone for your patients’ entire experience. By creating a kid-centric environment with fun yet functional decor, you can instantly create an inviting and comfortable atmosphere that primes your patients for their therapy sessions. With the right decor, you can create a space that encourages play and exploration, making it easier for children to connect with their therapists and achieve positive therapeutic outcomes.

Mawish Baber, the operations director at the Andalusia Clinics for Kids Wellness has this to say about adding colorful themed decor to their clinic and therapy spaces:

“The kids love the theming. The kids that visit us have started referring to the clinic as “The Fun Center” cementing our desire to make this a place of wellness and development, not a place they are forced to visit.”


Interested to learn more? Check out these related resources for upgrading, renewing, and improving patient experience:

Pediatric Therapy Facility Decor Inspiration

What is Patient Experience and Why Does It Matter?

5 Ways to Improve Pediatric Patient Experience in Your Medical Clinic

Keep Guests on Track with 7 Types of Fun Wayfinding Signage for Pediatric Healthcare Spaces

How Creative Decor Can Benefit Pediatric Therapy Clinics

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to a magical patient experience.

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Top 7 Interactive Waiting Room Ideas

We have seen a shift in how people place value on a service – where once people were only concerned with how effective their treatment was, now they are concerned with how fun or enjoyable their experience in your care was as well.

As a business owner, you see the value in the services you offer because you are delivering a product or service you are both skilled at and passionate about. Patients and their families will appreciate your skill once in your exam room, but what about the time they spend in your waiting room?

By providing the visitors to your office an engaging atmosphere, you can get a jump start on establishing positive relationships with patients the second they walk through your door.

Create a Positive Patient Experience with these 7 Interactive Waiting Room Ideas

1. Interact with People – Welcome Your Patients to the Office with a Smile

In our technological age, we understand how tempting it is to bring digitization into your business, especially when you have already worked hard to provide external digital affordances like an informative website, online booking calendars, chatboxes, or even mobile diagnostic apps. As a result, mobile check-in services and electronic kiosks are enticing to implement to save on resources… but where’s the interaction?

There is an unmatched value in staffing your waiting area with a wonderful individual or team to greet your visitors who want to have some human interaction, rather than relying on a virtual receptionist.

These individuals are the first people your clients have interaction with inside your business and as such, should be thought of as the face of your company. They can brighten your visitor’s first moments in your space with a positive and cheerful interaction. It is this interaction that can impact their frame of mind heading into their appointment.

Face-to-face interaction extends the convenience of connectivity and this is essential to building genuine trust and loyalty that your clients will have with your business.

2. Interact with Entertainment – Add Digital Entertainment to Your Waiting Room

However, after saying digital greetings are impersonal, we must assure you that digital conveniences aren’t all bad.

People are eager to have an exciting outlet to take their mind off waiting, which is typically a mundane experience. Whether it’s a theater experience, video game tablets, or something more special like an interactive floor projection game, digital entertainment is a way for guests to disconnect from the mundane waiting process and connect with the fun vibe of your office experience.

Cozy theater space for your waiting room.
Fun theater area for the whole family.
Video game station for children and teens.
Floor projection game for kids.

Visits to medical environments can often be anxiety-inducing. Offering a moment of relief through a funny movie, thrilling video game, or interactive simulation can make waiting feel like an opportunity to relax and feel secure in the space they are in. Additions like these have been uniquely constructed in office spaces for both children and parents to engage with and feel welcome by making them feel like they are a part of the space.

3. Interact with Play – Active Waiting Room Play Areas for Kids and Tots

Like the theater and gaming areas discussed above, another interactive convenience you can add if you have a child-friendly business is a play area with active entertainment like slides, KeeBee playboards, an I Spy wall mural, or even a giant Litezilla light board.

Slides to help burn off energy.
Playboards for younger kids.
An I Spy wall mural with hidden pictures.
Litezilla giant lite brite.

If you cater to both kids and adults, you can create a special kids area or playroom just for them. IDS designers are experts at helping offices create a memorable space that is equal parts fun and functional.

A designated room for kids with a themed entrance.
A play structure for kids to play inside.
A divider wall in a large room creates a play area for kids.

Telling a child to sit still and wait is a taxing job. Parents will be appreciative of a space for their children to escape and play while they can relax knowing their kids are in a safe and fun environment.




4. Interact with Learning – Entertaining Education for Kids

While keeping kids occupied with different activities, why not add some education into the mix? Any dental office can benefit from a tooth brushing station where kids can practice brushing and flossing. A tooth model with some icky cavities shows kids why brushing is so important.

Interactive brushing model for kids.
Interactive tooth models showing healthy teeth, cavities, and roots.

Kids can play and learn at the same time, helping them remember the lessons of the day when they get home to brush their own teeth.

5. Interact with Amenities – Charging Station and Free Wifi

When children are distracted by your engaging entertainment, parents have a moment to themselves and will turn to their own entertainment – their phones. Supplying your waiting room with a charging station and a free wifi hub is a thoughtful way to offer additional convenience to your visitors while they wait.

Wireless charging has improved by leaps and bounds, so don’t think of a charging station with a mess of wires. You can even add a charging table with hidden wireless charging spots to your waiting room.

Wireless charging is easier than ever.

Providing your guests with a hotspot is an enticing opportunity for your guests to share their whereabouts which will extend the name of your office out into the community. Maybe they will share a picture of their little one having a blast playing on the slide or a video of them making an artistic design on the LiteZilla lite brite.

6. Interact with Memories – Photo Ops for Your Guests

Create a social media moment and give your clients something to pose with while they wait. Photo ops are a great interactive form of entertainment that doubles as a marketing tool for your office. Parents will share photos of the fun time they and their kids had at your office with their friends and family.

7. Interact with Tastebuds – Refreshments and Snack Stations

For an extra indulgent treat, supplying your waiting room with a snack hub can make or break a patient’s patience.

We have made a few tasty stations over the years. A few of our clients even have ice cream machines!

A few tips:

  1. Make sure there is a variety – ensure you have healthy options, allergy considerate, tea & coffee, sweet & salty. Your guests will be wowed and appreciate the thought behind the options.
  2. Have a suggestion box – pique their interest and have them looking forward to their favorite tasty treat when they return next.
  3. Brand your items – create custom stickers for your water bottles or tag your snacks with a thank you note. This additional step will leave guests feeling valued and aware of the extra mile you go for them and their comfort. 

At the end of the day, just show your clients who you are – the most caring provider in your community! Take these tips and modify them to suit you best and your clients will have no trouble recognizing the effort you put into your practice and space to make them feel involved and appreciated.

Including them through interaction with your space is an open invitation for them to return.

Check out these related resources for making your waiting room a fun place to spend some time:

Tips to Make Your Dental Practice More Inviting for Pediatric Patients

Top-Shelf Anxiety Books for Kids to Add to Your Clinic Waiting Area

Contact Imagination Design Studios (IDS) to get started transforming your office into an anxiety-free dental experience for kids.

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Top 5 Functional Medical Clinic Decor Ideas for Kids

For both big and small medical clinics, utilizing each square foot is a top priority to ensure patient comfort and prevent unnecessary crowding. Knowing how important space is can sometimes make bold theming feel difficult due to floor space restraints, low ceilings, or even just logistics in a very busy clinic – but we have good news! You can have a space-efficient practice AND theme it just as effectively by utilizing functional decor!

What is “functional decor”?

Any decor in your office with an additional purpose beyond being attractive can be considered functional decor. Be it seating that doubles as a themed sculpture, adorable characters that hold wayfinding signage, or a social media photo op that’s great for organic marketing – as long as the item can also be used in more than one way, it can be considered functional decor.


We have assembled 5 of our favorite functional decor ideas to help you re-imagine the potential of your medical office:


1. I Spy Murals for Waiting and Exam Rooms

Wait times can not always be avoided in a medical clinic. But there are ways to make waiting fun – such as using fun a distracting “I Spy” picture find game murals on your walls.

Children’s books are classic waiting activities that help distract children, but in a post-covid world where communal touchpoints have become something to be avoided, having a bright and colourful distraction, like an “I spy with my little eye” wall mural with an activity built right in, is a great alternative.



2. Themed Benches and Stools

Waiting room seating is a necessary item in every office. Providing different sizes of seating – from single seats to long benches – to accommodate single patrons and families, kids, and adults gives people options to make them comfortable.

Seeing as seating is, of course, non-negotiable, why not use it to your advantage by making it the centerpiece of your office theme?

Wrap an incredible tree sculpture in round plush seating…

Add a photo op character (with a relatable bump on the head or a broken bone) to long bench seating…

Or even transform your seating into themed props, like these cute mushrooms fitting in perfectly with this woodland office…

Don’t pass up the option of creating a bookshelf or a bit of storage in your benches as well, adding bonus functionality to your decor…

Themed seating is uniquely suited to immerse guests into your office environment as it is a sculpture they can interact with. It’s an obvious option if you’re looking for a way to transform your office into a fun and welcoming environment.

Love this idea? Us too! Check out some more examples of fun waiting room seating!



3. Wayfinding Signs Around the Office

Walking through the halls of a medical clinic or hospital is already stressful enough without the fear of taking a wrong turn. By having the signage held up by an eye-catching whimsical 2D or 3D character, not only are you allowing a playfulness that will lighten the mood, but it can also seamlessly tie your necessary signs into a theme creating a more immersive environment.

Bonus? The ability to hang from the ceiling is a great space-saving option. You’re really theming every square inch of your space when you take advantage of the ceiling tiles to direct traffic.

Wayfinding can consist of more than just traditional signs. Color-coding areas and decorating exam rooms with different themes is another great way to create an information system that guides people through your physical environment and enhances their understanding and experience of the space.

Patients may end up with a favorite room – will they prefer the orange beach room or the yellow sunken ship room?


4. Storytelling Reception Desk to Welcome Guests

First impressions count. The reception desk is the first thing your patients see when they walk through the door, setting the mood for their visit, so make it welcoming.

A welcome sign, a smiling character, a mural scene that tells a story – what a sterile reception desk can transform into a jungle adventure and tell an exciting story, drawing patients into your practice, while allowing your front desk staff to keep day-to-day operations running smoothly.


5. Height Chart Graphics

A silly height chart in the reception area is a great way to distract kids and their siblings as they wait for their appointments.

Nothing is quite as exciting to a child as growing another inch or 2 in height – comparing themselves to the height of a moose will make that ritual even more exciting.


Your clinic space truly holds endless potential when you begin to factor in the addition of functional decor. Whether your office is big or small, we can theme it all!

IDS theming is not an expense; it is an investment in your business. Valuing your patients and their families sets them up for a lifetime of positive health outcomes. And the environment you create can help you achieve a better patient experience.

Check out these related resources for ideas on theming your office:

How to Theme Your Office on a Budget

Whether Your Office is Big or Small, We Have Options to Theme It All


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Important Details for Optimizing Your Office for Patient Acquisition

Acquiring new, lifelong patients is a journey. A journey that starts with the patient’s first appointment and develops through a series of good experiences with your clinic. Those positive results will typically point back to how well your office is optimized for patient acquisition.

That’s no small task. These days patient interaction is skewed by your staff demeanor, your care standards, the services you provide, insurance acceptance, and more.

And then there’s your office design. It enhances or diminishes the first impression the previously mentioned influences have on a patient.


Optimizing Your Office for Patient Acquisition

Conscious Effort Required

The cost of acquiring a single patient can total hundreds of dollars or more. Your investment total can vary patient to patient depending on their responsiveness to either your office culture or subsequent targeted marketing initiatives.

There’s also the competitive environment. Advertising campaigns can cross their line of site via direct mail or an online search.

The choice is theirs.

And therein is the essence of your required efforts – occupying a prominent place at their choice point!

You gotta be intentional!


Environmental Awareness


Your physical environment, practice atmosphere, vibe, and overall culture have a substantial impact on patient acquisition. New patients especially are discerning about specific things relative to your office environment.

  • Is stress reduced?
  • Does it feel safe and clean?
  • Can it be trusted?
  • Will satisfaction be consistent?

These factors align with what’s referred to as an evidence-based design strategy. That’s the big idea that you create an office environment to achieve the best possible healthcare outcomes.

Obviously, this would strongly influence patient acquisition as well.

The power of first impressions relies on how each patient feels the moment they encounter your practice. It could be the theme of a direct mailing, how your website engages them, or the glowing referral of a friend or family member.

Keep in mind also that many patients are influenced by how they interpret those experiences.

”Design choices matter. Approximately 24 to 35% of a patient’s overall satisfaction with a health care experience is influenced by the design and decor of the facility.” [1]


Details That Influence Patient Acquisition

Overall Design Details

Maximizing your office design begins at the “curb”. Visibility, traffic flow, parking availability, ease of access, intuitive facility navigation, they all set the tone for patient acquisition success.

Remember that one scheduled appointment doesn’t guarantee a second, third, or more. A design glitch can sway a discerning patient to reconsider establishing an ongoing relationship with your office.

  • Apply conscientious design from street to chair side.
  • Maintain and routinely upgrade your exterior and interior spaces.
  • Theme your office according to the demographic of your patients.


Mood Details in Your Front Office and Reception Zone

The attention to detail you bring to the vibe of your entry space will help your patients feel more in control. A welcoming, inviting, and comfortable tone puts patients at ease and more likely to begin establishing a long-term relationship with your practice. Interior design and decor is important for setting a mood in your dental office.

  • Design your reception area to create an inclusive feel for your patients.
  • Reduce the impersonal barriers to provide somewhat seamless access to the front desk team.
  • Designate a team member as the “host” for all arriving patients.
  • Provide patients with comfortable “distractions” like reading materials, free (guest) wi-fi, a dedicated workspace, and themed decor that reflects local points of interest, etc.
  • Use natural features such as plants (non-allergenic), outdoor views, and skylights that utilize natural lighting effects.

These tips might seem irrelevant to patient acquisition. Yet, realize it’s the vibe you create that helps patients feel more engaged and in control of their relationship with you as their care provider.


Relationship Development Details

Not all relationships start at a good place. In fact, for many healthcare appointments, there might already be a strike against you.

It’s nothing personal, it’s more of perception. Do the hard work of creating the right environment and match that with good relational skills to help dissolve some of the patients’ natural existing anxieties.


Pay Attention

Every patient interaction or conversation provides you an opportunity to deepen your relationship with them.

Your top relational skill: listening!

It helps (beyond a phone conversation) to rely on your office design flow for enhanced listening. Meaning, it’s a good idea to have patient conversations in a designated, comfortable consult area or room.

Patients will feel more at ease and you/your team members will be better equipped to truly listen to what your patients share with you.


Leverage Your Knowledge for Their Benefit

Patients know it’s a good idea to take care of their physical or oral health. But they’re often lacking the “why” behind it.

Patients who feel informed are more likely to have a positive experience. And that positive experience leads to an increase in your patient acquisition success.

  • Listen to their specific questions/concerns and provide the answers/solutions they need.
  • Allow them to ask questions about your standard of care, technology, treatment outcomes, financials, and more. Freedom to ask questions enhances the relationship.




Schedule the “Next”

Relationships require consistency. The same applies to maintaining health. Your intentional efforts to set a patient’s next appointment confirms healthcare as a priority.

They stay connected to you/your office and their health maintains essential consistency. Those levels of consistency confirm that you’re on the path to increasing your patient acquisition percentages.

Keep in mind that acquiring patients is fundamentally a two-fold process. It’s one part environment and one part relational.

Optimize your office around each and you’ll increase your patient acquisition success.


Check out these related resources on these strategies that lead to an increase in patient acquisition:

6 Dental Office Images That Show How Intentional Design Impacts Patient Experience

What is Patient Experience and Why Does It Matter?

Key Strategies to Jump-Start Your Dental Marketing

A Practical Guide to Creating an Exceptional Patient Experience

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to magical patient experience.


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5 Ways to Improve Pediatric Patient Experience in Your Medical Clinic

Children aren’t much different from adults in their hopes for experiences — both new and familiar. They seek comfort and a feeling of safety in most situations. Medical care is no exception. More reason than ever to improve the pediatric patient experience in your clinic.

Office environments, when designed with intention, can help to ease any fear, anxiety, or distrust of doctors a child may bring to an appointment. This helps to make sometimes difficult to treat patients more relaxed and easier to work with.

What are the most common barriers against improving pediatric patient experience?

Two challenges clinic’s must address with their patient experience:

  • Behavior
  • Fear

How pediatric patients act within your clinic can range from uncooperative in moments of discomfort, to a bad day, to consistently tough to deal with. This is often because fear and anxiety accompany many pediatric patients when it comes to appointments. These things are not always so much about your medical clinic, or even bedside manner, as they are about the overall anticipated experience, their previous experiences, and their perception of the environment.

Every time you meet these challenges with a heightened sensitivity to their experience, combined with a pediatric-centric environment, your clinic will grow — becoming a top tier provider in the minds of patients and parents. But how do you get there?


FIVE WAYS TO IMPROVE PEDIATRIC PATIENT EXPERIENCE IN YOUR CLINIC





1. Make it Personal

Young patients come to your clinic thinking about pinching, prodding, and often needles (a top trigger of fear). While none of those anticipations are completely inaccurate, there’s a lot more to their overall health than those brief moments of discomfort.

You can put them at ease by redirecting their attention away from their reason for being there during the first few minutes of your appointment with them.

  • Notice something about them and start your conversation/relationship there (e.g. shoes, color or type of clothing, etc).
  • Make the child comfortable by engaging with their parent or whoever accompanied them to the appointment and they will follow their guardian’s lead.

Essentially, shift the focus to their interests first and build rapport as a person they know. The result of this is likely to be a happier, and more compliant, young patient.


2. Familiarize Them with Your Tools and Equipment

Imagine what all the equipment in your treatment room looks like to a child. Otoscopes, swabs, and sphygmomanometers are often scary for an adult let alone a child, so it’s no wonder children have some hesitancy too.

Take a few minutes to introduce your young patients to the specific tools and technology you’ll be using for their appointment. Demonstrate it on yourself or on their parent first. Removing the unknown will help them to relax and make the process seem more normal.

  • Give your equipment “fun” names that will help lighten the mood before use.
  • Allow your patients to ask questions about a particular tool or technology.



3. Create Trust with Step-by-step Communication

Clearly explaining what you intend to do before you do it can help you earn trust from your pediatric patients. Think of it like a “show-and-tell” session at school.

  • Demonstrate to them (within reason based on their age and the procedure) what each tool does. Let them see the ear scope, the stethoscope, etc.
  • “Tell” them what’s about to happen next using friendly, non-threatening language.



4. Feature Child-friendly Themes and Distractions

A kid-centric environment sets the tone from when a family first arrives to when they get ready to leave. Paying special attention to details such as theming and hands-on amenities will pay dividends in keeping patients and families relaxed throughout their time in your clinic.

Update your waiting area with kid-friendly technology. Games, images, streaming video, etc. help them relax and feel at home in your reception area.

Don’t want to disturb other adult patients? Utilize low-tech options like coloring sheets, books, and kid’s magazines.



5. Think Like a Counsellor

Your practice might be medicine, but learning some behavior-management skills can help you handle challenging situations and create positive outcomes.

Good communication skills, patience, and some good old-fashioned adult figure presence can improve how your patients react.

  • Speak with your pediatric patients eye-to-eye. Get on their level and speak in ways that they can understand.
  • Use stories, a friendly tone, and any other ways to make your communication more kid-friendly. This helps your patients feel comfortable and at ease.
  • Ask about their life, their interests, sports, school, etc.


In conclusion, enhancing the pediatric patient experience in your clinic is not just a noble endeavor but a necessary one. Children, like adults, seek comfort and reassurance, and by addressing the barriers of behavior and fear, your clinic can become a top-tier provider in the eyes of both patients and parents. Implementing the five strategies outlined above – making it personal, familiarizing them with your tools, creating trust through step-by-step communication, incorporating child-friendly themes and distractions, and thinking like a counselor – can transform the way young patients perceive medical appointments. By creating a welcoming and supportive environment, you not only ease their anxiety but also build lasting relationships built on trust and compassion. Ultimately, investing in the well-being and comfort of pediatric patients will not only improve their experience but also contribute to their overall health and well-being.


IMPROVE YOUR PEDIATRIC PATIENT EXPERIENCE BY CREATING AN IDEAL ENVIRONMENT

Outstanding patient experience for children and families begins with a kid-centric mindset and environment. In essence, it’s an investment decision.

Invest in Your Patients

Valuing your patients and their families sets them up for a lifetime of positive health outcomes. The environment that you create directly helps patients have a more positive experience, encouraging them to think positively of medicine for years to come.

  • Reduce patient anxiety and enhance their relaxation.
  • Prime patients and families for their appointments.
  • Create positive health care experiences.

 Invest in Your Business

The medical space is more crowded than ever. Attention to details in your space can create an environment that sets you apart — something more important than ever with pediatric patients.

  • Generate interest in your community
  • Increase patient referrals
  • Incite positive reviews online


Interested to learn more? Check out these related resources for upgrading, renewing, and improving patient experience:

What is Patient Experience and Why Does It Matter?

How Theming Creates the Ultimate Brand for Your Business

Contact Imagination Design Studios (IDS) to get started transforming your office from a mundane to magical patient experience.

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What is the Future of Pediatric Medical Office Design?

Design inspiration is about more than creativity. That’s especially true for the future of pediatric medical office design.

Young patients and their families require design considerations that create:

  • Confidence in the care environment.
  • Playfulness that engages their emotions.
  • Hope for positive outcomes.

Those elements function best when they work together in a flexible, high-performance environment. That said, the pediatric patient experience relies on medical care excellence, technology, and interactive patient engagement for comforting care desired by children and families.


What’s Driving the Future of Pediatric Medical Office Design?

Pediatric patients are presenting with increasingly complex care cases. Teams with multidisciplinary care plans are equipped to treat young patients these days.

Those realities are impacting how the pediatric care environment is designed. Spaces are required to adapt for the sake of the pediatric patient care protocols, their families, and the teams who treat them.

It makes sense also that spaces are being designed to accommodate a cross-section of specialists in one location. This keeps the family’s care accessible without emotionally upsetting delays.

Think about it this way:

A cozy waiting area.

A fun way to create wayfinding for children.

Basically, intentional design adapts to the emotional journey that the need for care creates.

WHAT THE FUTURE OF THE PEDIATRIC MEDICAL OFFICE DESIGN LOOKS LIKE

Growing pediatric practices share some common best-practice design benefits. These are somewhat fundamental to how you can intentionally design or re-design your practice.


Positive Patient and Family Engagement Features Throughout the Facility

The idea of distraction is more about creating a relaxing, non-aversive response the moment a child/family arrives. It involves maximizing the availability of age-appropriate experiences and activities.

Keep in mind that some pediatric patients range from very young (toddlers and preschoolers) to elementary-aged children to teenagers. Make sure your design encompasses each age range or demographic or that it provides spaces that would appeal accordingly.

Hands-on bead tables, play boards like KeeBees, and slides are great ways to keep younger patients occupied and entertained.



Form and function design can be tailored to the varying scope of children and families served.

  • Interactive, tactile walls, playrooms, and spaces dedicated to young patients and their parent(s)/family members.
  • High-tech spaces with age-appropriate technology for teenagers.
  • Colors and textures that create a relaxing, at-home feel.



Family-centric Design That Encourages Partnership in Care

Caregiver identities can vary. Whoever arrives at your facility the core value should be optimum care for the child/children.

Your design can, and should, also support the supportive caregiver role. Space can be created to highlight and practically nurture this vital adult-provider relationship on behalf of pediatric patients.

  • Long-term care provisions can include family sleeping pods, kitchenettes, laundry facilities, and more.
  • Onsite technology capable zones can assist short- and long-term patient families with remote working, schooling, or other routine functions.

The common denominator of your family-centric design is comfort and familiarity. Your attention to detail can help families and their child/children adapt to the upheaval that a medical appointment or a required stay can produce.


Think of this as an emotionally sensitive “traffic-flow” feature. In some ways, it’s more than the traditional, linear layout you might associate with a hotel – a long interior hallway of exam, treatment, or inpatient rooms.

A useful (and better) image is that of a “neighborhood.” Each “block” or “zone” has its own unique identity appropriate to the patient’s age, etc. This idea helps reduce the stress associated with the common, traditional layout.

Jungle and Undersea themed murals installed on different floors of a children’s hospital.

Via Cory Klein Photography – Different colors are used to represent different wards.


Patients, parents, and caregivers feel more at home physically and emotionally. Plus, any built-in theming provides a positive distraction that also inspires trust and a sense of calm.


Enhance Standard of Care Essentials Through Design

Care that’s efficient, safe, and secure is expected. Even so, these essentials must be prioritized throughout the design process.

The healing environment mindset helps guide design strategies that enhance patient safety, security, and care efficiency.

  • Waiting rooms, treatment rooms, and follow-up care areas can be designed to reduce provider stress for safer, more predictable care outcomes.
  • Filter all design features through a safety-security grid that considers all points of contact, infection-prevention and control, and provider/team workflows.

And speaking of the previously mentioned “healing environment”…


Evaluate Your Design Around the Healing Results Desired for Each Patient Experience

Design should embrace the human element. Keep this related thought in mind:

”Understand the human impact of design. Consider daylighting, noise control and acoustics, air quality, privacy, social support and positive distractions in designing a healing environment.” [1]

This insight affirms the idea that the patient space can be compartmentalized by design.

  • Keep treatment space separate physically (and emotionally) from inpatient spaces.
  • Design with special needs in mind including those with autism and who require low or significantly reduced stimulation.
  • Provide connection to nature when possible. Outdoor venues can be included in your design for specific therapies and/or to create a healing, calming, stress-free environment to support care.

Natural views help patients feel calm.


These design prompts are only the beginning of what the future of pediatric medical practice design could include. Let your design plans be shaped by these or use them as seeds to grow your layout.


Create an environment that embraces the future of pediatric medical office design.

Check out these related resources to upgrade or renew your patient experience:

New Children’s Hospital Gets a Little IDS Magic

Case Study – Adding Theming to Increase Profitability and Patient Satisfaction

A Practical Guide to Creating an Exceptional Patient Experience

Create a Memorable Patient Experience Through Dental Office Interior Design and Decor

An outstanding patient experience for children and families begins with a kid-centric mindset and intentionally designed environment.

  • Reduce patient/family/caregiver anxiety and enhance their relaxation through age-appropriate design features
  • Prime patients/families for their appointments, procedures, follow-up, and potential stays
  • Create positive experiences for outpatient and inpatient care


Contact Imagination Design Studios (IDS) to get started transforming your pediatric medical office to embrace the future of design effectiveness.

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